CRM for Call Center

Call Center CRM

CRM

He contacted us with a client to build a specific solution that reflects the process of handling orders in his company. The effect of the work was the Call Center service system. Its main functionality is a module for handling ring queues, allowing for dynamic editing of each queue's settings, creation of ad-hoc campaigns and a shadowy analytics of consultants' performance.

  1. Application built to meet the needs of the client
  2. Thanks to the use of our internal tools, we have shortened development time
  3. Golang, JavaScript, Vue.js, Mongodb